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Research has shown that it is possible that up to two-thirds of employees may not necessarily be fully engaged in their jobs. This could be as a result of being unhappy with something or someone inside (or outside) their work environment, they could be bored, they could have health issues, they could be under-skilled or over-qualified, their work space could be physically uncomfortable … the list just goes on and on with a myriad of possibilities for this lack of engagement.

No matter what the reasons, there is one over-riding aspect that can make a huge difference – and that is the environment in which employees work. Irrespective of personal issues, skill levels, education, health challenges, physical layout of the working space or any other factor, it has been proven that working in a positive, supportive environment where one feels loved, accepted and appreciated, can have a dramatic impact on the morale and productivity levels of those employees.

The ability to stay focused and engaged, even in the face of less-than-perfect working conditions, is of great value both to the employee’s mental and emotional well-being as well as to the company’s overall performance.

Do you have a strategy to ensure that all the blocks have been ticked when it comes to knowing what all needs to be factored in, in order to create this type of environment? The Diamond Mastery System has a multi-faceted approach to ensure this very outcome!
What kind of a day do your staff have on a daily basis?

Have you ensured your staff have a harmonious work environment to come to every single day, or is more like a war-zone?

But, you might say, it’s the employees who squabble amongst themselves and create their own hostile environment.  So does that let you, the owner of the company, off the hook?  Absolutely not!

Think about this … it’s YOUR company and what happens between your staff will ultimately be reflected to your clients.

What image do you want portrayed of your company?

What kind of service do you want your clients to receive?

And this great service … would you prefer it to come from disgruntled or stressed our employees, or from employees who are genuinely contented and smiling from their “hearts?”

Do you think your clients will perceive the difference?  If so, it might be a valuable exercise to observe your employees’ interaction amongst each other and the general atmosphere in their work environment.  This will be an invaluable exercise.  If you find things are not quite up to standard, take corrective measures that will positively impact on the working environment and well-being of your employees.

The Diamond Mastery System provides the ideal tools and support in order to create this type of environment.
The true beauty and value of a gem is only seen after it has been cut and polished.

Some gems are found more obviously than others.  You could find them lying on the surface of the ground in open sight, however, the more valuable stones, usually have to be mined – often at very great depths and brought to the surface before they can be cut and polished to reveal their true beauty and value.

Often in business we employ our staff based on their qualifications, skills and experience levels that match a particular job – so in other words – it’s about matching a job description with someone who can achieve those objectives and deliver on the outcomes you want.  However, if businesses would take the time to get to the “heart” of a person and not only look at their “hands,” or the work they can do, they would find a whole lot more unexpected value … they could possibly find some truly highly valuable and beautiful gems.

For example, a person in the operational section of a business may be brilliant at aesthetics and could come up with the most amazing ideas to re-decorate a reception area or re-arrange office spaces so they are more aesthetic and functional, thus leading to higher productivity.

Someone else, for example, may be highly empathetic and given the chance, may keep a roster and do something special for each person’s birthday. 

Whilst some employees may say they don’t have time for such things, they may be amazed at how the engagement level and job-satisfaction rapidly escalate for the person who has been allowed to operate from their “heart space” as well as from the “head” and “hands” space.

Have you ever taken the time to uncover the hidden gems in your business?  If not, you could be losing out on significant value being added to your current business operation. 
The Diamond Mastery System addresses the value of employees as one of its multi-faceted approaches to improving employee engagement and retention.
The costs of replacing an employee who resigns from a company can be staggering.  Often companies do not work out the actual costs incurred but stats show that it can cost anything from 30% to 150% of the person’s annual salary – depending on the position held within the company.  When it comes to replacing company executives, there could be such expenses as relocation costs, accommodation and other benefits that go with the position along with all the other expenses associated with employees at the lower end of the job spectrum as well, amongst others  including expenses associated with advertising positions, recruitment agency expenses, training, and reduced productivity for at least 3 months while the new employee settles into the position and adapts to the company culture.

With such staggering costs, it would be a hugely valuable exercise for companies to firstly identify the real reasons why their employees resign and secondly to put appropriate strategies into place to curb these, often, unnecessary expenses.  The Diamond Mastery System provides the strategy needed to do just this!  This system comprises a multi-faceted approach from an assessment tool that is used to establish the exact gaps within the employee’s daily working experience, through to a step-by-step process which management is able to roll out – coupled with coaching support and accountability processes.